Chapter 1
Start With the Denial Letter
Before you do anything else, organize the notice, date, reason given, and any deadline listed on the denial letter.
Why the letter matters
A denial letter usually tells you the reason for the denial, the date of the decision, and the next step available. Those details help determine what information should be gathered first.
What to write down
Save the letter date, the listed reason for denial, any appeal instructions, and the deadline if one is shown. If you do not understand the wording, keep the letter and avoid guessing.
What to avoid
Do not throw away notices, wait until the last minute, or rely on memory. Deadlines and wording can matter, and having the document in front of you makes the next step easier to review.
Watch the appeal deadline
SSA generally gives you 60 days from the date of the decision notice to file an appeal, plus 5 days for mail delivery, 65 days total. If a deadline is approaching, do not wait. Contact SSA, an advocate, or a representative as soon as possible. Do not assume the deadline will be extended.
Key takeaway
Your denial letter is the starting point. Keep it, scan it, photograph it, or save it somewhere you can find it quickly.
Question
Would you like to speak with an advocate about your next step?
If yes, answer a few questions about your case stage so your information can be organized before any advocate review.